1. Deliver on time, in accordance with quantity and quality, and strictly follow the national standard GB5237-2008 for product quality. Production is carried out in accordance with various technical indicators, and a quality assurance certificate is issued for each batch of factory products based on testing data.

2. If there are any technical issues during the use process, our company will respond as soon as we receive notification. If we need our professional staff to cooperate on site, our company will actively cooperate and provide thoughtful and meticulous solutions.

3. If there are quality objections or complaints from customers, our company will adhere to the principle of customer first, communicate in a timely manner, and handle them properly.

Every salesperson has the obligation to provide after-sales service for the products sold, and our company has specially formulated the responsibilities and quality remedial measures of each department for product after-sales.

1. The sales department is responsible for timely feedback of customer complaints and opinions back to the company. The company develops solutions and service measures and transfers them to the production department for after-sales service work. The quality inspection department is responsible for quality inspection and supervision work, while the production and technical departments handle them in a coordinated manner based on the solutions.

2. Timely collect customer feedback on product information, identify and analyze the reasons based on customer feedback, propose solutions, and quickly solve problems while ensuring compliance with customer requirements.

3. If damage is caused by product quality issues, our company is responsible for free replacement. If product quality issues are caused by other reasons, both parties will negotiate to resolve them.